FAQs
One to One
Is online learning the right option for me?
Research shows that online learning improves engagement with a topic. It provides a convenient and flexible alternative to tutoring at home, allowing you digital access to several useful resources and videos. If you’re still not sure, get in touch with us to discuss any questions or concerns.
How much is it for a private lesson?
View our prices here.
How do one on one classes work?
All our lessons take place online. Your child will learn on an interactive virtual whiteboard from an experienced tutor.
Book a meeting with us and we’ll show you in more detail.
How do I pay?
We only take payment online. You can pay securely via PayPal or bank transactions. We’ll give you all the details once you’ve booked your classes. Feel free to contact us for further information.
Is there a 24-hour cancellation policy?
Yes. We usually take payment at least 24 hours before lessons. If you cancel less than 24 hours before a lesson, you will not be issued a refund. But we may discuss a credit arrangement to take classes at a later date.
How soon can I see results?
90% of our students have told us that they saw a noticeable difference in their confidence and understanding after just 5 hours of studying with us.
In the longer term, it takes time, discipline, and consistency to see results. At Air Maths we are dedicated to your child’s learning and will keep track of their progress to ensure they are on the right track.
Group
How much does it cost for a group lesson?
View our prices here.
How do I pay?
We only take payment online. You can pay securely via PayPal or bank transactions. We’ll give you all the details once you’ve booked your classes. Feel free to contact us for further information.
How do group classes work?
All our lessons take place online. Your child will learn on an interactive virtual whiteboard from an experienced tutor.
Book a meeting with us and we’ll show you in more detail.
Where do classes take place and how do I join a class?
Our lessons usually take place on Zoom which is a popular software for online teaching.
We will invite you to a class by sending a link which you will receive via email about 10 minutes before your lesson begins.
When using Zoom, we recommend that you download the Zoom app to maximise your user experience. You can also join a lesson by simply clicking the invitation link we send and opening through your browser.
Is my child safe online?
As all our lessons are online, we take the online safety of our students very seriously. All lessons are recorded for monitoring purposes.
We ensure that all tutors of Hello Tutor hold an enhanced DBS certificate and an accredited safeguarding certificate.
For more information, please view our online safety and procedures.
Who will be in my child’s class?
Your child will be sharing a class with students who are learning in the same year of study. We also give students a diagnostic test to assess their level and place them with students of similar ability within their age range.
Will my child be seen by other students?
Only by choice. Part of our safeguarding policy is to ensure student’s identification and data are protected. Therefore, we mute microphones and switch off cameras before the lesson, giving students the option to enable these themselves at their will.
Is there a 24-hour cancellation policy?
Yes. We usually take payment at least 24 hours before lessons. If you cancel within this period, you will not be issued a refund. But we may discuss a credit arrangement to take classes at a later date.
How many people will be in my child’s class?
A typical classroom size ranges between 3-6 students. We create a far more one-to-one feel than schools, allowing you to ask questions directly to the tutor during the lesson.
The sizes of our classes are the right number to efficiently keep track of how students learn via group work exercises, understand each student’s needs individually, and develop a strong working relationship.